Hi there, @ametz1201.
We understand the convenience of having the option to automatically apply a processing fee when a customer pays with a credit card. However, this feature is currently unavailable in QuickBooks Online (QBO).
As a workaround, if your customer decides to pay via credit card, you may edit the invoice to add the fee manually. I'll guide you on how.
First, create an expense account to allocate your bank feeds.
- Click on Accounting at the left pane, then tap on Chart of Accounts.
- Select New on the right-hand side.
- Create an Expense account and name it Bank Fees.
- Hit Save.
Then, create an item from the Products and Services window.
- Go to the Gear icon, then click on Products and Services.
- Select New on the right-hand side.
- Choose Service.
- Name it Bank Fees.
- Under Income Account select the Expense Account you just created.
- Select Save.
Once you've completed these steps, update your invoice and add the fees as a negative amount on the next line item.
For more details on handling credit card payments, you can refer to the following references:
Don’t hesitate to leave a message if you have any other questions or concerns besides the Credit Card payment feature. We’ll always be here to help.