I am hoping to get the answer here. I connected the bank account and then deleted it. I had a trouble reconnecting the bank again and after calling the support, we removed the bank from chart of accounts twice. But there was balance on it that still appears in my chart of accounts in opening balances. I can nnot void it or make it zero as these balances are connected to the bank account (deleted). I presume I have to make a journal entry to balance it out?
Hey Kashka1996. Have you checked the inside the chart of accounts for an opening balance equity transaction? Even if you make an account inactive in the chart of accounts this transaction may still exist. What you need to do is delete that transaction. I'll include a screenshot of what it will look like so you can have an easier time finding it as well.
To delete the opening balance follow these steps.
Once you find the transactions click on it
Click the Delete button
Now check again to see if it still shows it. Let me know how it goes and if you need anything else, I'm here to help.