Deleted transactions from bank feeds

I’m happy to walk you through the steps on how to undo those deleted transactions in QuickBooks Desktop, @bills123.

Since you’ve accidentally deleted a transaction in your bank feed, we can pull up an Audit Trail that captures each transaction that is entered, altered, or deleted. I’d be glad to show you how:

1. Go to Reports from the top menu bar.
2. Scroll down and click Accountants & Taxes.
3. From the side menu, choose Audit Trail.
4. Modify the date range in which you believe the transaction was deleted.

From there, take note of the details and re-enter those deleted transactions. If it’s an invoice, create a new invoice with the details of the deleted transaction. Otherwise, create a new one with the deleted details.

To find out more details about managing reports in QBDT, feel free to visit this handy resource: Understand reports.

Once restored, check out these articles that may come in handy in organizing your bank transactions seamlessly:

• How to categorize transactions and set rules in QuickBooks Desktop
• Reconcile an account in QuickBooks Desktop

Stay in touch if you have any other questions or concerns about managing your transactions and accounts in QuickBooks Desktop. I’ll be right here to answer them for you. Enjoy the rest of the day.

Thank you for getting back to me. I tried what you recommended but I don't see this transactions on the audit trail. When I deleted the transactions on bank feed I had not done reconcile them into the checking account. 

I wanted to try another way that I heard once that worked. Creating another checking account in Chart of accounts with the same account number but with a difference in the name like a -1. Download the transactions again and then merge the checking accounts together. I don't know if you are familiar with this. I have not done it before so I wanted to see if you know how to do this. thank you. 

Glad to have you back, bills123.

Let's go through the process of merging your checking accounts in QuickBooks Desktop.

First, create another checking account from the Chart of Accounts (COA).

1. Chart of Accounts can be found by selecting Lists from the menu.
2. Choose New from the Account dropdown menu.
3. Then click Continue after choosing an account type (Checking account).
4. Fill out the account information.
5. Click Save & Close.

Since you'll have two checking accounts, ensure to connect only one account to online banking. When two accounts are merged, all transactions are combined into one account. I'll show you how:

1. On the menu, select Company.
2. Select Chart of Accounts.
3. Take note of the account's name that you want to keep.
4. Right-click the name of the account you want to merge. Then, select Edit Account
5. Choose Save & Close after changing the account name to the one you wish to keep.
6. When prompted, choose Yes to consolidate the accounts.

You can then start downloading the bank transactions. Here are some articles that you can check for additional information:

• Merge list entries in QuickBooks Desktop.
• Disconnect Bank Feeds for an account in QuickBooks Desktop. You can utilize this one if you need some steps on how you can disconnect one account.

If you want to add a few deleted transactions from the register in the future, you can manually track them. From the Chart of Accounts, select Checking account and click Record to start recording the deleted entries.

To keep your accounts and transactions accurate from time to time, you can read through these articles:

• Add and match Bank Feed transactions in QuickBooks Desktop
• Reconcile an account in QuickBooks Desktop.
• Learn the reconcile workflow in QuickBooks

Keep us informed if you have further concerns as you follow the steps of combining accounts. We're all right here for you, bills123. Take care always.

Thank you. This was very helpful!! Have a nice weekend

That's awesome! @bills123.
 

Feel welcome to swing by anytime if you have QuickBooks questions. You can always count on us here in the Community to help you every step of the way.
 

Take care and have a lovely day.

How can I recovery my transaction details 

Joining this conversation to help you recover your transaction details, Jarga.

To begin, could you clarify your concern? Specifically, are you attempting to recover deleted transaction details from your bank feeds?

If so, I recommend following the steps outlined by my colleague, SarahannC. First, you'll need to create a new account to upload the transaction details. After downloading the transactions into that account, you can then merge them with the old one.

Here’s a step-by-step guide to help you with merging the accounts:

1. Open the Company menu, then choose Chart of Accounts.
2. Identify the Account Name, Account Type, and Detail Type of the account you want to edit. Ensure these are the same as the account you intend to merge with.
3. Right-click the account you plan to merge and select Edit Account.
4. Update the account name to match the account you want to keep, then choose Save & Close.
5. Then, confirm by selecting Yes to consolidate the accounts into one.

Once the accounts are merged, their transactions are combined into a single account.

Alternatively, if you’re referring to something else, could you share more details? This allows me to provide a solution tailored to your situation and ensure your transaction details are recovered.

Feel free to comment below if you have follow-up questions about managing your transaction details.