Accepting payments maintains financial stability and supports your mission, Scrump. I'll share some steps to help you track the transaction.
Please know that the fee for instant and scheduled deposits is 1.75% of the total deposit amount. Moreover, for first time users, we'll deposit your first set of payments within 5 business days while we set up your account. Once completed, we'll process the funds much faster.
To track the status of the transaction, you can follow the steps below:
- Sign in to the Merchant Service Center.
- From the homepage, select Activities & Reports and then Deposits.
- Set the correct date range in the Dates field.
- Hit Search.
If there's an issue with a deposit, you'll see
Withheld or
Batch Deposit Returned in the
Status column. You'll
get an email from us with steps to fix the issue. I recommend checking your inbox.
If it showing as Funded, you'll need to coordinate with your bank to see if they require additional steps. There some financial institution that hold onto funds after we deposit them.
If you still need more help, I suggest
contacting
Customer Care Team. You can visit this link to connect with us:
Contact QB Payments. Once you're in, simply select QuickBooks Payments from the drop-down and follow the on-screen prompts.
I'm always around if you need further assistance with handling bank deposit. Just leave a comment below. Have a wonderful day.
