Let's work together to handle the payment deposited to the wrong company in QuickBooks Desktop (QBDT), @JoNguyen.
First, let's set up a clearing account to hold the payment temporarily before moving it to the correct account. To do that:
- Go to Lists and select Chart of Accounts.
- Click the Account dropdown, then New.
- Select Bank and Continue.
- Enter the Account Name as Clearing Account. Do not enter an opening balance.
- Click Save & Close.
Once done, go to the Bank Feeds Center and assign the payment to the clearing account. Here's how:
- Go to Banking, select Bank Feeds, then Bank Feeds Center.
- Select the bank account.
- Locate the deposited payment and click the Add dropdown under the Action column. Select Add more details.
- In the Received From, select Company B. If you haven't yet, set them up as a customer.
- Select the Clearing Account as the From Account.
- Click Save and add to register.
Then, create a check addressed to Company B to remove the amount from the Clearing Account.
In Company B, receive the payment from Company A as though it came from your customer.
When finished, you can proceed to reconcile the account.
Additionally, I'll share this reference in case you encounter issues during reconciliation in QBDT: Fix issues when you're reconciling in QuickBooks Desktop.
Don't hesitate to get back to this thread if you have any clarifications about handling incorrect deposits in QBDT. We'll be always available to provide further assistance. Take care and have a wonderful day ahead.
