Hello there,
We understand the impact of inaccessible funds on you and your business. Please know that we’ll do all we can to move things forward.
We’ve coordinated with the representative assigned to this case. This is actively being worked on, so we can find a fix for you. Rest assured that you’ll receive communication by phone or email as soon as an update comes.
Be sure to get back to me if there's anything else you need. I'd be here to help you all the way. Stay safe!