I am at a loss as to what to do! My bank Redstone Federal Credit Union has once again changed their banking platform. Every time I try to get my QuickBooks (I have a MacBook Pro with Catalina) to work with online banking my Quick Books Crashes! The bank sent me the specific steps to follow and I did them and still no luck.
Moreover, if the issue persists after performing the steps above, you can do a clean install. This refreshes QuickBooks with the installation files that were left behind during the re-installation process. For the detailed steps, kindly refer to this article: Reinstall QuickBooks for Mac using clean install.
Please let me know how things turn out or if you have other concerns. I'm just around to help. Have a lovely day!