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thank you! i will give them both a look!
I just spent 1 1/2 hours on the phone with support trying to get my Discover web connect to work. It always worked before..why wouldn’t it work now?
I did see this info on-line but how could Quickbooks let this relationship with Discover go kaput? This is so frustrating I can’t even tell you.
Oh, did I mention that the support agent had no idea that the Discover web connect had been disconnected? We’ll of course not!!
I just wasted and hour and 1/2 of my time and the agent’s time.
Hey Quickbooks, maybe you should tell your customer support staff that you “CANNOT” integrate Discover Card transactions into Quickbooks anymore unless you do it manually.
Or maybe Quickbooks and Discover can somehow how work on this issue together to get it fixed for all of your frustrated customers trying to work on year end accounting.
Thanks for letting me vent ;(
I know there are converters..but I shouldn’t have to go through all that trouble!!
"You can use Bank Feeds to get transactions from your bank...only...when You don't need to download transactions"
What in the world does that mean?
FYI, You can make QBO files from csv files. The QBO are text files that use the "OFX Banking Specification" (see
DIscover card QBO files have a standard header with basic info about the file, a series of statements using the OFX <STMTTRN> </STMTTRN> pairs, and a footer with some OFX closing tags for the file.
A straightforward way is to import the CSV file into a spreadsheet and create a series of functions to setup the <STMTTRN> </STMTTRN> lines.
The header and footer info can be setup in a another spreadsheet tab.
The three parts (header,<STMTTRN> </STMTTRN> statement line, and footer) can be copied and put in a text file that is saved with the extension ".QBO".
Before importing your newly created QBO file, backup your QuickBooks file.
Hope this helps,
John
This is absolute malarkey. This problem falls on both Discover and Intuit. Discover could choose to offer a QBO file, but you know what....INTUIT....you chose to have a proprietary input scheme. You just as easily could offer a CSV input function and make your product compatible with nearly every bank in existence. SHAME ON YOU for gouging your small to mid-size business. Subscription services and "one off" conversion tools is no way to keep customers.
Stop giving advise to something that is does not apply to what is being asked-you are wasting everyone's time!!
John, this is a bit deeper than my understanding or ability to preform. Are you still available.
thanks
Jim
John, this is pretty deep. are you still available for further explanation?
thanks
Jim
It's too bad about Discover because Discover is a great credit with excellent customer service and support, low interest rates and cash back incentives. I always say... if something does not make sense, follow the money. Intuit QuickBook is ALL ABOUT MONEY so perhaps they're charging excessive fees to allow downloading or perhaps they feel they are wasting too much money on downloading support. I think this is QuickBooks doing and not Discovers. I have clients asking me to switch accounting software... I'm not going to because I have been using QuickBooks since 1999 and I feel too old to learn a whole new software, if I was younger I would. I want to retire but Social Security is a Ponzi scam and Medicare is a joke of an insurance company...
so I'm stuck with QuickBooks but I truly have to question the wisdom in that
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