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"I am trying to make one but it says I already have one."
Have you checked your existing Chart of Accounts?
Check:
It's possible its 'Account Name' may be different than the "Undeposited Funds" account.
Glad to have you here in the Community, @xcdemarco-studen!
Let me help you fix the issue with your Undeposited Funds account so you can hold payments from customers before depositing them in the bank.
The Undeposited Funds is a default account automatically generated by QuickBooks Online. That said, you don't have to create a new account but you have to search for it in the Deposited to dropdown when receiving payments.
If you can't locate your Undeposited Funds account, it might have a different name. I'll guide you on how to check:
Once you're ready to deposit multiple payments and combine them together in the bank, please see this article: Record and make bank deposits in QuickBooks Online.
Feel free to post here in the Community if you have additional questions about the Undeposited Funds account. We'll make sure to assist you with every concern. Have a nice day!
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