It's part of life to make a mistake, @AlleyTrees. I'm here to help you fix it.
Since, the downloaded transaction is a duplicate of one already recorded in your books, excluding it makes sense.
We can go to the Banking page and exclude the double deposit. You'll need to make sure you know the transaction to keep. If you're hesitant about it, you can refer to your accountant. Let me guide you with a process.
First, we'll have to undo the transaction. Here's how:
- Go to the Banking page.
- Under the Reviewed tab, select the payment.
- Click on Undo.
After that, the payment will go back to the For Review tab. From there, we can Exclude it.
Here's how to exclude it:
- From the For Review tab, select the duplicate payment.
- On the Batch actions.
- Select Exclude Selected.
- Then, delete it from the Excluded tab.
Additionally, if you accidentally exclude the wrong transaction, you can go to the Excluded tab and Undo it.
For more details, please check out this article: Exclude a bank transaction you downloaded into QuickBooks Online.
I've also added the following articles for future reference:
If you have clarification or additional information with your duplicate deposits, feel free to come back and post your reply. I'll be around. Have a good one!
For more details, please check out this article: Exclude a bank transaction you downloaded into QuickBooks Online.
I've also added this following articles for future references:
If you have clarification or additional information with your duplicate deposit, feel free to comeback and post your reply. I'll be around. Have a good one!
