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GregC
Level 1

Downloaded credit card transactions

Concerning downloaded business credit card transactions in QBO Plus.  When we accept the transaction, QBO automatically posts both a debit and a credit to the same credit card (liability) account.  This happens only with credits (money received).  We created a csv file with separate columns for "Spent" and "Received," with the zeros in the Spent fields and positive dollar amounts in the Received fields.  The file uploaded perfectly, but when we accept the transactions, QBO creates a "Spent" entry in the same account that offsets the received amount.  In the register, when we delete the spent transaction, the received transaction also disappears from the register.  Really, really strange.

1 Comment 1
Angelyn_T
QuickBooks Team

Downloaded credit card transactions

Hello, @GregC.

 

This happens when you select the same category for the transactions. With this, you have to choose the correct expense or income or other accounts properly to what the transaction is for.

 

For additional reference about categorizing downloaded banking transactions, check out this article.

 

Get back to me if you have any other questions. I'm a post away to help. Have a good day!

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