Thanks for taking the time to reach out to the Community for support. I'm happy to lend a hand with bringing in your transactions.
You can follow first Fiat Lux- ASIA recommendation. If the same things happen, you might need to manually import the bank transactions. Here are some references that you can use:
You can also use this link in case you've encountered bank errors, jump to "Step 4: Fix specific bank errors.": What to do if you see a bank error or bank transactions won’t download.
I'll be sure to keep an eye out for your response. Reach back out any time you need a helping hand. We're always around to help you out. Take care and have a great day!