Hi there, HTSA.
We appreciate you for reporting that your credit card has been duplicated. Our team is investigating this matter, and our engineers are working to determine the root cause of this unexpected issue.
I suggest reaching out to our support team to have you added to the list of affected users. This way, you'll receive email updates regarding the progress of the investigation.
Here's how:
- Go to the Help menu.
- Select Search, then click Contact Us.
- Type your issue in the field.
- Select Continue.
- If you want to get in touch with us, you can either click on the Chat with us or Have us call you an option.
In the meantime, you can manually delete the duplicate transactions.
If you have additional concerns about banking, please share them in the Community. We are eager to help you. Keep safe!