Duplicating income

Hi there, Jericha. I know a possible reason why your account for bookkeeping services is doubling its income.

The reason why an income account is doubling its amount from the expected one is due to duplicate transactions. To rectify this, we can review your Profit and Loss (P&L) report and see the associated transactions from the amounts.

Here's how:

1. On your Profit and Loss report, hover your cursor to the Bookkeeping Services.
2. Click the amounts under the Total columns to view associated transactions.
3. In the transaction report, click the invoices manually to view items added to it.

If you see duplicate invoices or transactions that are unnecessary yet linked to the bookkeeping services item, you can delete them to match the amount based on what's expected.

Moreover, you can personalize your reports to display data according to your needs. Also, you can export them to save an external copy to your device. To perform the following, you can scan these resources for complete guidelines:

• Customize reports in QuickBooks Online
• Export reports, lists, and other data from QuickBooks Online

You can hit the reply button if you need additional assistance managing reports or other financial transactions. Take care!

@RoseJillB  RE: The reason why an income account is doubling its amount from the expected one is due to the usage of the same account for multiple products and services.

That makes no sense at all. You can use the same income account on all your product and service items, and that won't double your income. Did you even think this through at all before writing it?