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ashleycoyote
Level 1

Employee check cashed wrong for $1 more by bank

An employee's paycheck was for $825 but when he cashed the check it cleared the bank for $826 

How do I resolve this? 

1 Comment 1
Tori B
QuickBooks Team

Employee check cashed wrong for $1 more by bank

Hey there, @ashleycoyote

 

Thanks for reaching out to the Community. 

 

To match what's happened outside of QuickBooks, I recommend to void or delete the paycheck, then recreate it. I've included the steps below to do this. 

 

To delete (Intuit Online Payroll Enhanced):

 

  1. Open the Reports menu, then click Paycheck List under Paychecks and Paystubs
  2. Change the date range if needed. Choose the pay check you wish to delete. 
  3. Hit Delete, then OK

To void (Intuit QuickBooks Online Payroll Enhanced):

 

  1. Open the Workers menu, then choose Employees
  2. Pick the Employee's name.
  3. Hit Paycheck List. Change the date if needed. 
  4. Confirm that the check has been cashed. 
  5. Check off the checkbox to confirm action. Then select Void Paycheck

For further details, check out Delete or void paychecks

 

Please let me know if you have further questions or concerns. You can always reach out to the Community or me anytime you need assistance. Take care! 

 

 

 

 

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