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Hello, @getrung,
Let's fix the incorrect opening balance of your personal checking and savings accounts.
These accounts might have reconciliation discrepancies since they show different balances in the next reconciliation. Reconciliation discrepancies are caused by:
To help you identify discrepancies, you can pull up the Reconciliation Discrepancy report. This reports shows transactions sorted by statement data that were changes since the last reconciliation.
Here's how to run the report:
You can also open your Missing Checks report to help you verify missing transactions. Or open the Transaction Detail report to verify transactions that were changed or modified. Once a discrepancy is identified, you need to make the necessary corrections.
For additional guidance with the solution above, you can go through these articles:
Please keep me posted on what the results are and I'll get back to you with the information you need.
Not the issue. No reconciliation discrepancies. Again, the amount of change for every month is different…and some months don’t’ even have a transaction.
Thanks for coming back in this thread for extra details, @getrung.
Ideally, the beginning balance is the previous reconciliation's closing balance. Since you've already performed and checked my colleague's recommendation above, I suggest contacting our phone support for further investigation.
They can conduct a screen sharing session with your company file to take a closer look and gather data that's causing the incorrect and changing beginning balance.
You can refer to this link for the steps on how to get in touch with them: Contact the QuickBooks Desktop Customer Support Team.
Keep me posted on how the call went, @getrung. I'm just a comment away if you have other banking questions. Have a good one.
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