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MaryLandT
Moderator

Ending balance changed after last reconciliation resulting in an incorrect beginning balance for April 2015

Hello, @getrung,

 

Let's fix the incorrect opening balance of your personal checking and savings accounts.

 

These accounts might have reconciliation discrepancies since they show different balances in the next reconciliation. Reconciliation discrepancies are caused by:

  • previously reconciled transactions have been modified, deleted, or added.
  • reconciliation adjustments, such as Journal entries.
  • possible data damage
  • no balance or an incorrect balance was entered when the account was set up.

To help you identify discrepancies, you can pull up the Reconciliation Discrepancy report. This reports shows transactions sorted by statement data that were changes since the last reconciliation.

Here's how to run the report:

  1. Go to your Reports menu.
  2. Select Banking, then Reconciliation Discrepancy.
  3. Choose the appropriate account, then click OK.
  4. Review the report to identify ant discrepancies.

You can also open your Missing Checks report to help you verify missing transactions. Or open the Transaction Detail report to verify transactions that were changed or modified. Once a discrepancy is identified, you need to make the necessary corrections. 

 

For additional guidance with the solution above, you can go through these articles:

Please keep me posted on what the results are and I'll get back to you with the information you need.

getrung
Level 1

Ending balance changed after last reconciliation resulting in an incorrect beginning balance for April 2015

Not the issue.  No reconciliation discrepancies.  Again, the amount of change for every month is different…and some months don’t’ even have a transaction.

HoneyLynn_G
QuickBooks Team

Ending balance changed after last reconciliation resulting in an incorrect beginning balance for April 2015

Thanks for coming back in this thread for extra details, @getrung.

 

Ideally, the beginning balance is the previous reconciliation's closing balance. Since you've already performed and checked my colleague's recommendation above, I suggest contacting our phone support for further investigation.

 

They can conduct a screen sharing session with your company file to take a closer look and gather data that's causing the incorrect and changing beginning balance.

 

You can refer to this link for the steps on how to get in touch with them: Contact the QuickBooks Desktop Customer Support Team.

 

Keep me posted on how the call went, @getrung. I'm just a comment away if you have other banking questions. Have a good one. 

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