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YaYa2
Level 1

erors on deposits

Payments were marked "cash" in undeposited funds and deposited as such. However, later I find that these are in fact, credit card payments. Now my register isn't matching my deposits on my bank statement. Is there a fix for this?

1 Comment 1
ReymondO
QuickBooks Team

erors on deposits

Hi there, @YaYa2

 

Yes, we can still correct the method of payment in your deposited transactions. Let me show you how:

First, let's open the payment transaction and create changes on it: 

 

  1. Click the Customers menu and select Customer Center.
  2. In the Customers & Jobs tab, choose the customer and click its name.
  3. Under the Transactions tab, double-click the payment transaction.
  4. Change the payment method.
  5. Continue by clicking Save & Close and select Yes once prompt.

Once done, let's open the bank account and update the payment method from there. Just follow these steps:

 

  1. Go to Lists and select Chart of Accounts.
  2. Double-click the account to open.
  3. Look for the transaction and double-click it.
  4. Under the PMT METH column, select the correct payment method.payment.PNG1.PNG1.PNG
  5. Click Save & Close and select Yes once prompt.


Additionally, you can run the Transaction List by Customer report in QuickBooks. This will show you the transactions (income and expenses) grouped by customers. Simply go to Reports and select Customers & Receivables. Then, click Transaction List by Customer.

 

Just tag my name in the comment section if you have any other concerns or questions. I'll get back to you as soon as I can. Stay safe.

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