I can help you handle duplicate transactions on the reconciliation page, Qualityb1.
There is a possibility that downloaded transactions from the Bank Feed were manually added instead of matching them to existing ones. This can cause duplicate. You can also check this article for your future reference about adding and matching downloaded banking transactions: Add and match downloaded banking transactions.
To fix this, you'll need to delete the Cleared (C) transaction if it is a duplicate of the Reconciled (R) one.
- Click Accounting on the left menu and select the Chart of Accounts tab.
- Look for the bank account and click View register.
- Select the Cleared (C) transfer transaction.
- Click Delete and choose Yes to confirm the action.
Feel free to read through this article for the entire process on how to undo reconciliation: How to Unreconcile a Transaction or Undo a Reconciliation.
Another option is to consult your accountant and request to undo the reconciliation. They use a specific tool to batch undo the transactions on your account. If you don't have one, you can use the Find a Pro-Advisor tool to look for an accountant near your area.
In case you'd like to work on reconciling your account, you can visit the following articles:
You may also want to pull up a reconciliation report to have a summary of your beginning and ending balances and lists of cleared and uncleared transactions in QBO.
Reach out to me with whatever questions you may have about reconciling or anything QuickBooks. I’m always here to assist you further.