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kaleemusheikh
Level 1

Fidelity - there is no usable accounts for this connection

 
3 Comments 3
NicoleAscencionS
QuickBooks Team

Fidelity - there is no usable accounts for this connection

Welcome to the Community, kaleem.

 

To assist you effectively, can you please clarify whether you encountered an error when connecting to Fidelity, or if no results were displayed while trying to connect to your Fidelity account?

 

I'd also like to share this article to guide you in organizing your online transactions for a seamless financial record: Categorize bank transactions in QuickBooks Solopreneur.

 

Feel free to share any screenshots or provide additional information that could help us resolve your issue. We look forward to your response. Please don't hesitate to reply, and we will get back to you promptly to provide further assistance.

kaleemusheikh
Level 1

Fidelity - there is no usable accounts for this connection

I encountered the error both when trying to connect, and when viewing available connected accounts. 

NerbynMaeI
QuickBooks Team

Fidelity - there is no usable accounts for this connection

Let's ensure your bank connection works smoothly and efficiently, Kaleem.

 

I recommend checking your financial institution's website for any notifications or alerts regarding ongoing maintenance preventing you from connecting your bank.

 

If you've verified everything with your bank and the issue persists we can clear your browser's cache to enhance performance. After that, please reconnect again your bank to QuickBooks Solopreneur.

 

I've added this resource that can help you set up rules to automatically categorize your transaction in QuickBooks Solopreneur: Use rules to categorize bank transactions in QuickBooks Solopreneur.

 

Feel free to click the Reply button below if you have further questions.

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