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paschott
Level 1

Find mismatched amounts from downloaded bank transactions?

I'm not sure where to go with this one. I reviewed all downloaded transactions from our bank and categorized/added them, but somehow Quickbooks things I have $34.49 more than the bank says we do. We don't have any transactions by that amount that I can find in our register. I'm not sure how to go about finding the "downloaded" amount vs what was recorded in Quickbooks. Any suggestions on how I might find where QB thinks I have extra money that doesn't match the bank download?

 

Is there an easy way to just force QB to "start at" this amount except adding a dummy expense of some sort?

1 Comment 1
Rasa-LilaM
QuickBooks Team

Find mismatched amounts from downloaded bank transactions?

Thanks for visiting the Community about your concern, paschott.


Let’s exclude the downloaded transaction to keep your records in order. I’ll help and show you the steps.


Here’s how:

 

  1. Tap the Banking menu on the left panel to choose the Banking option.
  2. Select the bank you’re working on from the drop-down.
  3. Navigate to the For review tab and tick the box for the entry you wish to remove.
  4. Then, press the Exclude button.exclude new qbo.png

 

For more insights into this process, check out the following guide. It includes information on when to exclude an entry: Exclude a bank transaction you downloaded into QuickBooks Online.


Additionally, these resources contain tips on how to organize your downloaded entries. From there, you’ll find the reasons why the match may not have been recognized in QuickBooks.

 

 

Don’t hesitate to visit the Community again if you have additional questions or concerns. I’ll get back to answer them for you. Have a good one.

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