Has anyone had actual success with getting broken bank feeds fixed?

Hello there, SuperNotSupper,

Can you provide the name of your bank? It'll be easier for us to track if there's still an ongoing investigation related to your bank feeds.

Let's try to manually update your bank connection to see if it'll download the latest transactions

1. Go to Banking.
2. Select Update.

In addition, here's an article you can read to learn more about how you can manually update your bank transactions: What to do if bank transactions won’t download or there's a bank error?

Furthermore, you can also upload the transactions manually to ensure the account is up-to-date. Please check this article on how to perform the steps: Manually upload transactions into QuickBooks Online.

I'll be right here if you have additional questions.

:Accidental Post: 

Thank you for the reply.

The bank in question is: Citizens Equity First Credit Union

All of the troubleshoot techniques were attempted multiple times by myself as well as the agent I worked with over the phone. 

-Rob

Hi there, @SuperNotSupper.

Thanks for coming back and for providing us the name of your bank. Upon checking on our records, I can see that your bank CEFCU is still under investigation. 

I understand the difficulty of not having this function as expected. Our engineers are already working on getting this resolved as quickly as possible. 

I know you've contacted our QuickBooks Customer Support team already. But I'd want to ensure that your company is linked to the investigation so you'll receive updates about its status via email. I'd recommend contacting them again and provide this investigation case ID: INV-45588 for easy tracking. 

You can also search for banking related topics in our QuickBooks Online Help Articles hub in case you'll need some easy steps in managing your bank transactions, registers, deposits, and a lot more. 

I'd be here to further assist should you need more help. Stay safe.