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alex-salkever-gm
Level 1

Help! Quickbooks says it cannot connect to several of my accounts. But when I delete them (as per instructed) the accounts remain and do not dissappear.

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Help! Quickbooks says it cannot connect to several of my accounts. But when I delete them (as per instructed) the accounts remain and do not dissappear.

Try opening your QBSE account on any private/incognito browser.

JonpriL
Moderator

Help! Quickbooks says it cannot connect to several of my accounts. But when I delete them (as per instructed) the accounts remain and do not dissappear.

Hi there, @alex-salkever-gm! I'll help get rid of your accounts.

 

Yes, @Fiat Lux - ASIA, changes into the account may not affect right after deleting them. It's best to log out and log back into your account in QuickBooks Self-Employed to confirm the changes made.

 

But before we proceed, may I ask for the name or website of your bank? Let's consider checking this link to determine what computer and browser you need for the best experience when using QuickBooks: System requirements for QuickBooks Self-Employed.

 

While working with your bank account and transactions, changes have been made to the existing expense categories and new ones are created based on the feedback from customers who made such requests. Use this article to learn more: Updates to Expense Categories in QuickBooks Self-Employed.

 

Let me know in the comments if you got questions about the integration of your accounts in QuickBooks. I'll be here to lend a hand and assist you. Take care always! 

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