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Join nowI just added a new Barclays credit card account. I had forgotten I used to have a previous Barclays account and 18 transactions from that were added to Quickbooks so I deleted them. I know. Big Mistake! I reconciled Barclays but it threw off my bank account reconciliation which the payments to Barclays came from.
I've checked the audit log to get the original info so I can add back in the transactions, but there is no info about the dates of the transactions which took place over a two years period.
I'm stuck. Can anyone help with this?
Thank you
Solved! Go to Solution.
Good day, @SM1970.
I recognize you want to retrieve all the deleted transactions within QuickBooks Online. I'm here to clarify some things for you.
For now, there is no option to restore a deleted transaction automatically. The only option is to use the Audit log to recover the details of the deleted transaction and re-enter them manually.
Here's how to view the deleted transaction details:
Check out this article for more details: Use The Audit Log To Re-enter Deleted Transactions.
Furthermore, here's how to add transactions directly to an account:
Feel free to visit this article for more information: Manually add transactions to account registers in QuickBooks Online.
After we recreate the transaction, we can return to your register and manually change its status to Reconciled (R). You can find instructions in this article: How to Undo a Reconciliation or Unreconciled a Transaction.
I’m only a couple of clicks away if you need anything else. Have a Splendid Weekend!
Good day, @SM1970.
I recognize you want to retrieve all the deleted transactions within QuickBooks Online. I'm here to clarify some things for you.
For now, there is no option to restore a deleted transaction automatically. The only option is to use the Audit log to recover the details of the deleted transaction and re-enter them manually.
Here's how to view the deleted transaction details:
Check out this article for more details: Use The Audit Log To Re-enter Deleted Transactions.
Furthermore, here's how to add transactions directly to an account:
Feel free to visit this article for more information: Manually add transactions to account registers in QuickBooks Online.
After we recreate the transaction, we can return to your register and manually change its status to Reconciled (R). You can find instructions in this article: How to Undo a Reconciliation or Unreconciled a Transaction.
I’m only a couple of clicks away if you need anything else. Have a Splendid Weekend!
Thank you. I really appreciate your help with this!
Good day @SM1970.
I’m glad that my peer was able to resolve your concern about deleted transactions. Please know that you can always reach out to us whenever you need help.
If you need more information about managing your company, feel free to visit our Support page. It contains ways and tips to make sure everything is accurate and organized.
Have a great day, and keep safe!
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