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ads-balebusta-ny
Level 1

Hi, I have an issue with my Chase connection; it keeps disconnecting.

issue (350)
2 Comments 2
SheandL
QuickBooks Team

Hi, I have an issue with my Chase connection; it keeps disconnecting.

I understand the importance of connecting with your bank without any issues, ads.

 

I can assist you with resolving the issue you are facing with Chase Bank disconnecting. Whenever your bank connection is updated or expires, you may receive error code 350. We can fix this issue by reconnecting the account to QuickBooks. Here's how: 

 

  1. Go to Transactions and select Bank Transactions. 
  2. Select Bank accounts. 
  3. Select the blue bank square for the account you need to reconnect.
  4. Click the Sign-in link. 
  5. Enter your user ID and password when you sign in to your bank's website.
  6. Choose the accounts you want QuickBooks to download transactions from, then select Continue. 
  7. If you're, click Update to get the latest transactions from your bank.

 

If this issue continues, sign in to your QuickBooks account using an incognito or private browser or try other browser troubleshooting options.

 

For detailed guidance on reviewing your bank and credit card transactions, please refer to this article: Categorize online bank transactions in QuickBooks Online.

 

Don't hesitate to leave a comment by clicking the reply button if you're still experiencing any bank issues. The Community forum is always here to assist you. 

4Gal
Level 11

Hi, I have an issue with my Chase connection; it keeps disconnecting.

@ads-balebusta-ny 

You can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) for the time being.

https://www.moneythumb.com/?ref=110

 

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