cancel
Showing results for 
Search instead for 
Did you mean: 
cgfamily18-gmail
Level 1

How can I make a payment on my account and please.

Good evening I don’t know why my account is suspend  can someone call me please.
1 Comment 1
JaeAnnC
QuickBooks Team

How can I make a payment on my account and please.

Let me guide you to the appropriate department to help you regain access to your suspended QuickBooks Online (QBO) account, cgfamily18.

 

If your account is suspended, it means we were unable to process your subscription payment. To resolve this, I recommend updating your billing information by following these steps:

 

  1. Sign in to QBO as a primary admin.
  2. Go to the Gear icon and select Subscriptions and Billing.
  3. Click Resubscribe and update your billing information as necessary.

 

If the issue persists, I suggest reaching out to our customer support team. They have the necessary tools to securely review your account and assist in recovering your QBO.

 

Furthermore, I'll provide you with an article on updating your business details in QBO to ensure accuracy on your sales forms: Change your business name, contact info, or EIN in QuickBooks Online.

 

Please keep me informed of any further concerns you may have about your QBO subscription by leaving a response below. We'll ensure to answer promptly to your queries. Have a nice day.

Need to get in touch?

Contact us