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youngsplumbing4
Level 1

How do I change the bank account that credit card payments go to? the current account is closed do to fraud. already opened new account at other bank.

 
1 Comment 1
Carneil_C
QuickBooks Team

How do I change the bank account that credit card payments go to? the current account is closed do to fraud. already opened new account at other bank.

Hello there, @youngsplumbing4.

 

I can help you change the bank account that your credit card payments go into.

 

Beforehand, QuickBooks can't deposit payments into these types of accounts. These will cause issues, rejections, or delays:

 

  • PayPal
  • Lines of credit
  • Mutual fund accounts
  • Government accounts
  • Credit card checks
  • Routing numbers used for wire transfers
  • Paper draft accounts
  • Any non-transactional account

 

If you change your account after 3 PM PT, we'll deposit your payment(s) to the new account the next business day. If you processed payments before 3 PM PT, we'll put them in your old account.

 

You can make changes directly in the Merchant Service Center for QuickBooks Self-Employed. Here's how:

 

  1. Sign in to the Merchant Service Center.
  2. ChooseAccount and then Account Profile.
  3. In the Deposit Account Information section, select Edit.
  4. Fill out the New bank account.
  5. Enter your Routing number.
  6. Enter the Account Number you want to change to. Enter it again to Confirm Account Number.
  7. Ensure the name in the Account Holder/Doing Business As matches the bank account owner's name exactly.
  8. Click the Reason for this account change and then select Submit.

 

To learn more about switching the bank account QuickBooks Payments deposits to, refer to this handy reference: Change the deposit bank account for QuickBooks Payments.

 

Also, you can always check when QuickBooks will deposit those payments into your bank account. I'll add this resource: Find out when QuickBooks Payments deposits customer payments.

 

Don't hesitate to comment below if you have other concerns or follow-up questions about processing payments. I'm always here to help.

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