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LisaPLSS
Level 1

How do I correct a combined deposit?

Multiple unrecorded deposits were grouped together incorrectly and recorded to the register.  How can I undo this deposit entirely and correct it?

5 Comments 5
SirielJeaB
QuickBooks Team

How do I correct a combined deposit?

Hey there, LisaPLSS! I'm here to guide you every step of the way with managing your deposits within our program. 

 

In QuickBooks Desktop, you can access an account register that provides a history of all past and present transactions associated with your account. However, please note that the option to undo deposits is unavailable. Instead, you can delete the deposits you want to undo and then record them again

 

Here's how to delete the incorrect deposits:

 

  1. Click on Lists at the top menu bar.
  2. Select Chart of accounts.
  3. Choose the bank, then locate the deposit in question.
  4. Press Ctrl+on your keyboard.
  5. Click on OK.

 

You can also add, edit, or delete accounts in the system.

 

Let me know if you need help with accurately reflecting deposits in your account and financial records. Just leave a comment below, and I'm here to assist you.

LisaPLSS
Level 1

How do I correct a combined deposit?

If I delete an amount, where does it go?  In my case, the deleted items need to go on a different deposit transaction, not a permanent deletion.  Will it go back to unrecorded deposits?  If it did not include deposits from different months, I would just accept that it adds up to my total deposits for the month. 

Carneil_C
QuickBooks Team

How do I correct a combined deposit?

Thanks for your prompt reply, @LisaPLSS

 

I'll add some details about managing your deposits in QuickBooks Desktop.

 

Once you delete deposit amounts, those will entirely be removed from your books and won't appear in any reports or accounts.

 

Since you're using QBDT, I'll be guiding you with the steps on how you can Delete deposits. Here's how:

 

  1. Go to the Accountant menu.
  2. Choose Chart of Accounts.
  3. Double-click your account to see the transactions.
  4. Find the deposit, then double-click the transaction.
  5. Click Delete Deposit and hit OK to confirm.

 

For more insights about managing deposits, check out this article: Record and make bank deposits in QuickBooks Desktop.

 

You can visit this reference to guide you in seamlessly managing your income and expenses in QBDT: Learn the reconcile workflow in QuickBooks.

 

Please let me know if you have any more banking concerns. I'll be right here to help. Take care always.

LisaPLSS
Level 1

How do I correct a combined deposit?

Thank You for the reply.  Because it will be deleted, does that also mean that the invoices will not show as paid for the customer?  What I am trying to determine, is if I will need to go back and receive those bills again so that they will show up on unrecorded deposits again.

Thank You

ZackE
Moderator

How do I correct a combined deposit?

Thanks for following up with the Community, LisaPLSS. I appreciate your detailed information.

 

When a payment's deleted from QuickBooks, the invoice it was linked to will show as unpaid.
 

To properly identify if you need to re-record certain payments that were deleted, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

 

Here's how it works:
 

  1. Go to our Find a ProAdvisor page.
  2. Use the City or ZIP search field to specify a location.
  3. Select Find a ProAdvisor.
  4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.

 

Once you've found an accountant, they can be contacted through their Send a message form:
 

  1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.
  2. Enter your appropriate info in the Your nameYour email, and Your phone number (optional) fields.
  3. Select Send message.

 

I've also included a detailed resource about working with invoice payments which may come in handy moving forward: Record invoice payments

 

If there's any additional questions, I'm just a post away. Have a wonderful Friday!

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