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nat-dine-n-dance
Level 1

How do i delete data from commerce channel

I mistakenly selected the wrong year when connecting Shopify as channel within commerce. Disconnecting it does not remove the data and now im stuck with incorrect and unnecessary data. How can I delete and start over? disconnecting does not remove any data.
2 Comments 2
JenoP
Moderator

How do i delete data from commerce channel

I'm here to offer my help and make sure that you're able to clear the imported file, nat-dine-n-dance.

 

For now, disconnecting Shopify or an app in QuickBooks Commerce does not automatically remove the downloaded data.

 

However, you can open each transaction or product and service and delete them one at a time. I'd be glad to share the steps with you. 

 

Here's how to delete a transaction in QuickBooks Commerce:

 

  1. Go to Sales Orders, then look for Orders.
  2. Open each transaction that you want to delete.
  3. Click More actions at the bottom and choose Delete.
  4. Select Yes, Delete Order.

 

For products and services: 

 

  1. Go to Inventory, then select Products.
  2. Select the checkboxes next to the products you want to delete.
  3. From the Bulk Actions dropdown menu, select Delete Products.
  4. Enter the displayed confirmation word to proceed.

 

Check out these articles for more details:

 


Let me know if you're able to remove the data from Shopify. The Community is always here to help. 

Fiat Lux - ASIA
Level 15

How do i delete data from commerce channel

@nat-dine-n-dance 

You can utilize a deleter tool.

https://transactionpro.grsm.io/qbo

 

Next time you're ready to re-establish the connection to Shopify, use the trial version of a backup restore app.

https://rewindio.grsm.io/quickbooks

 

 

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