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ase4u
Level 1

How do i delete one of my credit cards in my account?

 
2 Comments 2
Anonymous
Not applicable

How do i delete one of my credit cards in my account?

Hey there, @ase4u,

 

Thank you for reaching out to us. I can share some insights about deleting credit cards.

 

If you're referring to deleting credit cards from the Chart of Accounts, you can follow the steps below:

  1. Select Accounting from the navigation panel.
  2. Go to the Chart of Accounts tab.
  3. Locate the credit card account you want to delete.
  4. In the Action drop-down, select Delete.
  5. Confirm that you want to delete the account.

Here are some things to consider when deleting an account in QBO:

  • The account will be made inactive in QBO.
  • If the account has a non-zero balance, QBO will make an adjusting transaction.
  • Although you can make a deleted account active again, you may need to make corrections to journal entries and balances.

Take a look at this article to know more about the process: Disconnect or delete an account

 

However, if you're referring to removing the credit card for your QuickBooks subscription, this needs to be handled by our Phone Care Support. They have the tools to check your account with us and can help you update your billing details. Here's how to contact us:

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Online.
  3. On the Contact Us page, click a topic.
  4. Click on the Get Phone Number button to see the support number.

That should get you on the right track, @ase4u. Please let me know if you have any more questions about QuickBooks. I'm always here for you. Have a good one!

TNichols2594
Level 1

How do i delete one of my credit cards in my account?

Delete is not an option.  Make inactive is the only choice.  Very poor instructions

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