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djefferson2
Level 1

How do I find the error details when the vendor payment message says "Payment couldn.t be completed?

Trying to schedule a vendor payment for an invoice dated 3/25/26.

2 Comments 2
Heide DC
QuickBooks Team

How do I find the error details when the vendor payment message says "Payment couldn.t be completed?

Error messages that occur when processing vendor payments depend on the payment method used and the associated processing time, djefferson2. Let's discuss this in detail below to avoid any confusion and get a better understanding moving forward.

 

Before anything else, could you please share the exact error message you encountered in QuickBooks? Any additional info or screenshots provided will be appreciated as this will help us identify the issue more effectively.

 

Meanwhile, please know that processing bill payments depends on the payment method used that's why the error message occurred. The standard delivery times for the payment methods are the following:

  • ACH: 3-5 business days
  • Check: 8-10 business days

 

For more information about QuickBooks Bill Pay and the payment processing times, please check this resource: Learn about QuickBooks Bill Pay for QuickBooks Online.

 

In addition, I added an article to help you if you need to combine multiple transactions into a single record: Record and make bank deposits in QuickBooks Online.

 

Additionally, did you know you can schedule a free consultation with our QuickBooks Live Expert Assisted? They offer tips and guidance about managing your QuickBooks Online account.

 

It's best to understand the factors that affect bill payments, and I'd be happy to assist you with all the best I can. If you have any follow-up questions, I'll be here to assist you.

Chrea
Level 8

How do I find the error details when the vendor payment message says "Payment couldn.t be completed?

Try opening your QBO account on any private/incognito browser.

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