If your credit card is correctly connected to your Quickbooks, then you should only have to select the "Update" button on the Banking tab. If your credit card isn't connected, then you will select the "Add Account" button on the banking tab to go through the process of connecting. IF quickbooks isn't automatically uploading the credit card transactions you can also do it manually by going to the Update button on the banking tab (down arrow) and do a file upload. You would have to download the transactions from your credit card company and upload in the format quickbooks needs. Hope this helps.