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THaynes5515
Level 1

How do I process a check for a non-customer in QBO?

How do I process and deposit a check from a non-customer in QBO?

2 Comments 2
CharleneMaeF
QuickBooks Team

How do I process a check for a non-customer in QBO?

I've got the steps to process and deposit the check, THaynes5515.

 

To track the check from a non-customer, we can create a Sales Receipt. Here’s how:

 

  1. Go to + New.
  2. Select Sales receipt.
  3. Leave the Choose a customer field blank.
  4. Enter the details of the transaction.
  5. Click Save and close.

 

Once done, let's deposit the amount. I'll show you how:

 

  1.  From the + New, select Bank Deposit.
  2. Choose the correct account.
  3. Place a checkmark beside the sales receipt.
  4. Once done, click Save and close.

 

Lastly, I've included these resources that'll help you track and manage your sales transactions in QuickBooks Online:

 

 

Please keep me posted on how these steps turn out. I'm always here if you need more help creating your QuickBooks transactions.

THaynes5515
Level 1

How do I process a check for a non-customer in QBO?

Thank you for that.  I'm actually trying to process the check thru the merchant account.  Can I process the check via the merchant account without having an invoice and/or customer?

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