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sanctuaryinspire
Level 1

How do I remove bank accounts that are connected twice in quickbooks?

We changed banks and when I tried to link my accounts in Quickbooks, somehow they were linked twice.
2 Comments 2
LieraMarie_A
QuickBooks Team

How do I remove bank accounts that are connected twice in quickbooks?

I’m here to ensure this duplicate account will be removed in QuickBooks, @sanctuaryinspire.

 

Are you receiving any sort of error message? If you added the same account twice, you can disconnect one of them to resolve the issue. Follow these steps below:

  1. Go to the Banking menu or Transactions menu. Then select the Banking tab.
  2. Select the tile for the bank account.
  3. Click the Pencil ✎ icon, then select Edit account info.
  4. Select the Disconnect this account on save checkbox. If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
  5. Select Save and Close.

 

In case you stumble into an error in downloading transactions, check out this link: What to do if you see a bank error or bank transactions won’t download.

 

Feel free to reach back out here if you ever need assistance with banking in the future. I'm always here ready to help. Have a great day.

LieraMarie_A
QuickBooks Team

How do I remove bank accounts that are connected twice in quickbooks?

Hi @sanctuaryinspire,

 

Hope you’re doing great. I wanted to see how everything is going about deleting the duplicate account. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead.

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