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monte3
Level 1

How do i resolve a credit card charge that is being withheld?

 
1 Comment 1
MarsStephanieL
QuickBooks Team

How do i resolve a credit card charge that is being withheld?

Hello there, @monte3.

 

You can add the credit card processing fee on your invoice, you'll have to add another line on the transactions field so you can enter the details and amount.

 

Let me walk you through the steps:

 

  1. Click on the Plus New icon.
  2. Select Send Invoice tab.
  3. Select the name of the Customer.
  4. Under the transaction details, enter the original invoice amount.
  5. Add another line and enter the credit card processing fee amount and indicate it on the description field. Make sure that the account used is under bank fee expense.
  6. Click Save and close.

 

To learn more how credit card processing fee works in QuickBooks, please check out these articles:

 

 

Let me know if you need further assistance about credit card fees. I’d be glad to help you out. Take care.

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