Hello there, @tena1127. Let's work through this together.
To receive a mobile check deposit in QuickBooks Payments requires eligibility criteria. To qualify, your QuickBooks Checking account must be active and maintain good standing. Also, eligibility is influenced by your bank credit score; a higher score increases the likelihood of accessing this feature.
To verify, follow these steps:
- Log into your QuickBooks Solopreneur account from a mobile device.
- From the QuickBooks Checking home page, select Send Money.
- Look for the option Deposit Checks. If you don't see this option, it means you aren't eligible yet.

If verified eligible, you can proceed to endorse checks for mobile deposit. For more in-depth guidance, check out this article: Use mobile check deposit with QuickBooks Checking.
Once you're set up, you might want to familiarize yourself further with QuickBooks Checking by consulting this resource: Use your QuickBooks Checking account.
If you need any more help or have additional questions, feel free to comment below, @tena1127.