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603pristineclean
Level 2

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

The transaction date on it is my statement closing date.  Should i just delete it each month
4 Comments 4
CharleneMaeF
QuickBooks Team

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

Hi there, 603pristineclean.

May I know where you are seeing this transaction in QuickBooks Online? Is it showing on the Banking page or Chart of Accounts page? Adding more details will help us provide an accurate solution to resolve this.

I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one

603pristineclean
Level 2

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

ugh i just typed a detailed reply and it said "authentication failed" guessing it didnt send. If this works I will try again

 

603pristineclean
Level 2

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

How can I see if my reply sent? This is my 3rd attempt.

Yes its in the Banking page. My bank is Santander. The 4 amount is coming from closing balance and the date is from statement date. I can send a screen shot

603pristineclean
Level 2

How do I stop my credit card closing balance coming in as a transaction. Its labeled Initial balance but acts just like a charge

attaching screen shot 

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