Let's work together to accurately record your transaction in QuickBooks, Randy.
Although the transaction that you've made is valid, we can only void transactions that are made by mistake. What we can do here is to offset the first payment that was returned by the bank.
Here's how:
- Go to the left menu panel, then go to Transactions
- Select Bank Transactions.
- Locate the bounced check or returned payment in the bank feed, then select it to view the transaction details.
- Select the customer whose payment bounced from the ▼ dropdown menu labeled Vendor/Customer.
- In the Account ▼ dropdown, select Accounts Receivable.
- When you're done, select Add.
If your bank is not connected to QuickBooks or the returned payment has not yet appeared in your bank feeds, you can create an expense or a check affecting Accounts Receivable, which you can later match to the deposit to offset the unpaid invoice.
Since we will need to reverse the payment returned from the original invoice, follow steps 2 and 3 of this article: Record a returned payment or bounced check in QuickBooks Online.
Furthermore, QuickBooks provides a variety of reports to obtain the necessary information for your business, such as customer and sales reports. You can easily access a report and then customize it to focus on specific accounts or filter for certain criteria. Just visit these links:
Feel free to come back to this post if you have other concerns about recording your transactions in QuickBooks. I'll be around to help you out.
