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Join nowHi, dena.
You might want to ensure that the customer's project is selected when you create the price rules.
Let me show you how:
If you're still getting the same result, let's perform basic troubleshooting steps to check whether this has something to do with your browser. You can use an Incognito browser or a new private window.
Here's how to open a private window in different browsers:
If this works fine using your private browser, let's go back to your regular browser and clear its cache.
To know more about price rules, you can check this article: Set pricing rules.
Please drop a reply below if you have more QuickBooks questions. Have a good one.
Excellent supporting post with valuable content!
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