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We're here to clarify how unreconciled transactions function in QuickBooks Online (QBO), Lynn.
Currently, QBO only allows users to manually unreconcile transactions one at a time.
Follow these steps to undo individual transactions:
- Navigate to the Gear icon and select Chart of Accounts.
- Locate the bank account and click View Register.
- Find the transaction you want to unreconcile.
- In the Checkmark column, click the box with the R until the box is blank.
- Click Save and confirm by selecting Yes.
To undo an entire reconciliation period, we recommend consulting your accountant or using QuickBooks Online Accountant (QBOA), which offers a one-click undo feature.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.
