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Buy nowRecently Chase changed how they download transactions to QB's. I have a credit card account that each person has their own individual number. That being said they are tied to the primaries card. I was instructed to setup the primary account first. Then when setting up the other two cards accounts they are a sub account of the primary. I did this and it worked. I am able to reconcile the account fine BUT, the two sub accounts never go to zero. In my chart of accounts the amount is just accumulating. This gives a false look at what is owed. Can anyone help with this or explain.
Let me help you sort this out, smorgan01.
Verifying and rebuilding your data is a good start when it comes to fixing transaction-related issues in QuickBooks Desktop.
To Verify Data:
To Rebuild Data:
Once done, go back to your chart of accounts and check the sub-accounts amounts. I'll be sharing with you the links below. We can find more details about handling bank feeds transactions as well as detailed steps in reconciling an account:
Set up or edit bank accounts for Bank Feeds in QuickBooks Desktop.
Reconcile an account in QuickBooks Desktop.
Let me know how it goes as I want to make sure you're all set, smorgan01. I'll be around to keep helping. Have a good one.
I just went through and extensive check with QB Support on verifying my data file. No problems were detected.
Also, the transactions in the sub-accounts show that they are reconciled but the amount in the register never goes to $.00. It never decreases when a payment is made. That part is what appears to not be working. I really don't think it is my file. I think it has something to do with QB's.
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