Good afternoon, @theresa9.
I'm here to help you fix the reconcile.
When reconciling an account, you compare transactions in QuickBooks with the ones on your bank statements. In the end, the difference between the two records should be $0.00.
If it's not, or you reconciled an account before, and the ending balance changed, don't worry. Here's how to find and fix issues so you can finish reconciling:
Step 1: Review your opening and beginning balances.
Step 2: Look for changed, deleted, or added transactions.
Several reports in QuickBooks would show you if anything were changed, deleted, or added.
Run a Reconciliation Discrepancy report
This report shows any transactions that changed since your last reconciliation. Statement dates sort them.
Use this report to see if any transactions changed.
If you need help, reach out to your accountant.
Important: If you need to add transactions or if need to modify transactions you already reconciled, you may need to do a mini-reconciliation. Reach out to your accountant for help with this.
When everything is corrected, you can finish reconciling.
The steps above should get you back on track. If you have any other questions, I'm only a reply away.
Hi Joshua R,
Thank you for the explanation. What I found is that when I finished my November reconciliation all balanced in QB & my bank statements. Now that its time to reconcile December's statement, the beginning reconciliation balance in QB is different.
What I don't get is why the change. It all balanced. I'm reluctant to enter any adjustments as it might offset other amounts and/or accounts. This all occurred after I did an upgrade that QB had.
I guess my question would be to make an adjustment and keep notes when its time to send it to my account?
Hello there, theresa9,
If the beginning reconciliation balance is different from your bank statement, there might be transactions that were changed, deleted or added.
Before you do an adjustment, have you tried running the Reconciliation Discrepancy report? The report shows any transaction that were changed since your last reconciliation. I recommend doing that to determine what transactions changed. You can follow the steps provided by my colleague Joshua R.
Please let me know if you have other questions. I'll be here to assist you.
Let's check if this is a result of a company file issue, theresa9.
The Reconciliation Discrepancy report will show us what's causing this incorrect beginning balance. We can rebuild your company data to see if it's the reason of this error. This is how to do it:
Once done, let's check again if the beginning balance for December is now correct.
If the same thing happens, we can perform a mini reconciliation. This method will resolve the discrepancy by doing a correction.
After these steps, QuickBooks will asks if you want to Create a Payment Check or Create a Bill to Pay Later. Just select Create a Bill to Pay Later, then Clear. This is to balance your account.
Comment again if you need further assistance about reconciliation. Have a great day!