Hi there, Redbrad0.
You use Web Connect when downloading bank transactions manually. You're following the correct steps. You'll have to log in to your bank website to download a copy of the .QBO file.
- Go to the Banking menu.
- Hover over Bank Feeds and select Banking Center.
- Find your bank and select Download Transactions. This opens a browser window to your bank's website.
- Sign in to your bank's website to download the Web Connect file.
You can find more topics about managing your bank transactions in QuickBooks Desktop in this link.
Let us know if you have any questions. We are here to help.