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I have someone who added card that shouldn't be added to his QuickBooks. How do I get rid of them? Making them inactive or disconnecting didn't get them out of the balance sheet.
I've even went and excluded all of the transactions, but I can't get the balance down to 0.
I'd appreciate your help here.
Solved! Go to Solution.
I value everything you've done so far, GreenLad. Excluding the associated transactions and disconnecting the account is a great start. I can show you how to remove the card, ensuring it shows a zero amount on the Balance Sheet.
Before you make an account inactive in QuickBooks Online, delete all its associated transactions in the Bank Register first to ensure it will zero out.
If an account has a remaining balance when it is marked as inactive, the system will make an automatic adjustment entry to zero out the balance. It will be recorded in the Opening Balance Equity, essentially treating it as if the entry occurred in the previous accounting period. Therefore, verifying the balance is zero before making the process is essential.
In your case, let's make the account active once again to delete its associated transactions. Here's the step-by-step guide:
While the option to completely remove the account is unavailable, we can merge it with another one. This process guarantees that it will no longer appear on your balance sheet.
Here's how:
The account will no longer appear when you run the Balance Sheet report.
For additional reference, check out these articles to help manage your transactions:
You should now be able to successfully remove the card and all associated transactions, ensuring your balance sheet reflects accurately. I'm still here to support you every step of the way. All the very best, GreenLad!
I value everything you've done so far, GreenLad. Excluding the associated transactions and disconnecting the account is a great start. I can show you how to remove the card, ensuring it shows a zero amount on the Balance Sheet.
Before you make an account inactive in QuickBooks Online, delete all its associated transactions in the Bank Register first to ensure it will zero out.
If an account has a remaining balance when it is marked as inactive, the system will make an automatic adjustment entry to zero out the balance. It will be recorded in the Opening Balance Equity, essentially treating it as if the entry occurred in the previous accounting period. Therefore, verifying the balance is zero before making the process is essential.
In your case, let's make the account active once again to delete its associated transactions. Here's the step-by-step guide:
While the option to completely remove the account is unavailable, we can merge it with another one. This process guarantees that it will no longer appear on your balance sheet.
Here's how:
The account will no longer appear when you run the Balance Sheet report.
For additional reference, check out these articles to help manage your transactions:
You should now be able to successfully remove the card and all associated transactions, ensuring your balance sheet reflects accurately. I'm still here to support you every step of the way. All the very best, GreenLad!
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