I am on a wait line to QB Reording says to update for call back but there is no where to update I am an online customer Says to use F1 but that does not work.

Re: I am on a wait line to QB Reording says to update for call back but there is no where to update I am an online customer Says to use F1 but that does not work.

Hello, @nc2azgal.

Thanks for letting me know about your experience when calling our phone support.

It’s possible that the phone number you called is for our QuickBooks Desktop Product Team. Were you able to get the help you need? 

If not, let me know for me to be able to look into that. Also, I can provide you the necessary steps so you won’t have to wait in line. 

In the meantime, I'm sharing with you how to get a call back from the QBO Customer Care Team. Here’s how:
1.    Sign in to your QBO account.
2.    Go to Help at the top right.
3.    Click Contact Us to connect with a live agent.

That should do it. Let me know what I can do for you by leaving a reply below, I'm more than happy to help. Have a good one!