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jaydj130
Level 1
‎March 13, 2025 04:06 PM

I am unable to connect my Business Navy Federal bank account. Is asking to write where I want the notification to be sent to. I am unable to write in the box the address

That's pretty crazy.  Looking back through this thread you tell us for 6 months it's being worked on and then, rather than fix this issue and rather than update your customers, you quietly brush it aside.  Not good business at all.

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jaydj130
Level 1
‎March 18, 2025 09:40 AM

I am unable to connect my Business Navy Federal bank account. Is asking to write where I want the notification to be sent to. I am unable to write in the box the address

Since QB is no help, let me tell you what I did to resolve this issue.

 

I called Navy Federal and spoke with support.  

- They had me unlink my personal account in quickbooks.

- Logged into my business account on the NFCU website with my business credentials

- Click the "more" tab

- Click "Security"

- Unlink quickbooks account.

- Clear the browser cache.  

 

Then when I went back to QB and logged in with my business credentials, it finally worked.

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NurseBudd
Level 1
‎April 10, 2025 04:45 PM

I am unable to connect my Business Navy Federal bank account. Is asking to write where I want the notification to be sent to. I am unable to write in the box the address

Navy federal always has issues connecting! Quick books definitely need to look into this 

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MWNeely
Level 1
‎April 14, 2025 07:40 AM

I am unable to connect my Business Navy Federal bank account. Is asking to write where I want the notification to be sent to. I am unable to write in the box the address

Untrue. There are numerous complaints. I was one of them only to wait months and learn it's an internal issue that Quickbooks is aware of. Luckily I got a great rep who gave me access to the old software so I could manually get what I needed for 2023. I had to cancel because the issues has still not been rectified. So I am at a loss after paying for the software for 2024 only to be left with nothing.

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