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TheSilverCake
Level 1

I can’t reconfirm my consent to continue seeing account updates. (381) to update information from bank account. Button '"Manage consent" not active

My call number for this issue is Updating Bank Consent : 15109081569 (DISP1.6.2). Unsure if this is the parent or child call. This is defo an issue and reported so unsure why you think this is not the case.

 

Kindest

 

Bea - The Silver Cake

TheSilverCake
Level 1

I can’t reconfirm my consent to continue seeing account updates. (381) to update information from bank account. Button '"Manage consent" not active

Updating Bank Consent : 15109081569 (DISP1.6.2) is my call number as this issue is still present for me.

KrissBBG
Level 1

I can’t reconfirm my consent to continue seeing account updates. (381) to update information from bank account. Button '"Manage consent" not active

I had the same problem with the inactive "Manage consent" link.

I managed to get it working by going to Bank transactions, selecting the account, pressing the little pencil icon and the button "Edit sign in info"... 🤷‍

Screenshot 2024-05-23 at 14.43.36.png

Screenshot 2024-05-23 at 14.45.05.png

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