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clewis2
Level 1

I deleted a deposit in error. How can I restore it?

 
3 Comments 3
Carneil_C
QuickBooks Team

I deleted a deposit in error. How can I restore it?

Great having you join us here in the Community, @clewis2. I'd be delighted to walk you through the steps on how to restore a deleted deposit in QuickBooks Online.

 

If the accepted deposit from the bank feeds is deleted, it will go back to the For Review tab. Thus, we can re-enter them. I'll show you how:

 

  1. Go to the Banking on the left navigation menu.
  2. In the For Review tab, locate the deleted deposit.
  3. From there, click Add/Match.

 

Alternatively, we can go to the Audit Log to find the deleted transaction and take note of the details if the deposit was manually made. Then, re-enter them. Here's how:

 

  1. Go to the Gear icon then, choose Audit Log.
  2. Click the Filter button and select the appropriate user, date, and event(s).
  3. Tick Apply.
  4. Select View, under History.
  5. From there, remember the details of the transaction.

 

Once done, we can now create the deposit again. Here's an article that contains a detailed step-by-step process: Record Bank deposit in QuickBooks Online.

 

When everything is set, you might want to look over these articles for guidance. These can help you learn more about how to categorize your transactions and reconcile your account flawlessly:

 

 

Feel free to reach out again to keep us posted on your progress. I'm more than happy to lend a helping hand if you have more concerns about managing bank deposits. Take care always and best regards.

teitel39
Level 1

I deleted a deposit in error. How can I restore it?

I have done all that it doesnt show up in banking I guess because it is so old and was already added by my account, I tried entering the info I obtained from Audit log it is telling me to enter a bank account for the deposit I did that, several ties it says the same thing even tho I used the account # I got of the audit history

 

MJoy_D
Moderator

I deleted a deposit in error. How can I restore it?

Hello, @teitel39.

 

Can you tell me more about this deleted deposit that you're referring to? Is this manually added or pulled up from your bank account that's connected to QuickBooks Online? How about the steps that you've performed so far? 

 

That will surely help us provide an accurate solution to the concern that you're having.

 

You can click the Reply button below to add more details.

 

I'm looking forward to hearing from you soon! Take care, and have a wonderful day!

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