I don't know what my QuickBooks pin is

I am having the same issue. When I contact the bank, they tell me they do not use pin numbers for business accounts. I am stuck. What is the solution???

Not to worry, @SarahWh. We're here to help you set up your account.

You'll need a PIN or password from your bank when connecting the accounts to QuickBooks Desktop (QBDT) through Direct Connect. If they're unable to provide the information, we recommend using the Web Connect method. You'll have to download a file (.QBO) with your transactions from your bank. Then, import that file to QuickBooks.

Here's how to download your bank transactions:

1. Go to your online banking account to get your file.
2. Check or follow your bank’s instructions to get a copy of the data and then save it on your computer.
3. Ensure that the data range is at least one day before your oldest transaction to avoid duplicates.
4. Please take note of the supported file format. It should be a QuickBooks Online (QBO) file. 
5. Download your transactions and save the file to your desktop.

To import the file to QuickBooks:

1. Go to the Banking menu.
2. Select Bank Feeds and then Import Web Connect Files.
3. Find the QBO file that you've downloaded and click Open.
4. When asked to select your bank account:
   • Use a QuickBooks account that exists if the account you're importing transactions into is already set up in QuickBooks.
   • Create a new QuickBooks account if the account you're importing transactions into isn't in QuickBooks yet. Learn how to create an account.
5. Click Continue. You'll see a dialog box telling you that the data has been successfully read into QuickBooks. Select OK.

Once done, go to the Bank Feeds Center to review your transactions.

If you have further questions about managing your bank feeds, I'm happy to answer them for you. Have a good one.

This is not a solution, this is how to manually import transactions

This is not a solution, this is how to manually import transactions