cancel
Showing results for 
Search instead for 
Did you mean: 
zion_roth
Level 1

I have duplicate transactions that won't match?

 
1 Comment 1
SophiaAnnL
Moderator

I have duplicate transactions that won't match?

We can check a few criteria's to find out why these transactions won't match, zion_roth.

 

Here are the 4 common things that prevent QBO from matching the transactions:

  • Transaction has been reconciled
  • Transaction was entered using a different bank account
  • Transaction has been previously matched to another download transaction
  • A deposit or payment received is on the Bank Deposit page

If you've verified the criteria's above and still can't find a match, you can Exclude the transaction instead. This moves the transactions out of the For Review section. Here's an article for the detailed steps: How to exclude expenses from downloaded bank transactions.

 

I'll be around if you need anything else. Thanks for dropping by.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us