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zion_roth
Level 1

I have duplicate transactions that won't match?

 
1 Comment 1
SophiaAnnL
Moderator

I have duplicate transactions that won't match?

We can check a few criteria's to find out why these transactions won't match, zion_roth.

 

Here are the 4 common things that prevent QBO from matching the transactions:

  • Transaction has been reconciled
  • Transaction was entered using a different bank account
  • Transaction has been previously matched to another download transaction
  • A deposit or payment received is on the Bank Deposit page

If you've verified the criteria's above and still can't find a match, you can Exclude the transaction instead. This moves the transactions out of the For Review section. Here's an article for the detailed steps: How to exclude expenses from downloaded bank transactions.

 

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