cancel
Showing results for 
Search instead for 
Did you mean: 
nkeithbarton
Level 1

I'm trying to download my data for QB desktop. I've requested the data, received an email saying everything was good and I'm being directed in the email) to...

click "the task" or "to do item". Where is this task or item displayed?
2 Comments
IamjuViel
QuickBooks Team

I'm trying to download my data for QB desktop. I've requested the data, received an email saying everything was good and I'm being directed in the email) to...

Let me help you sort this out, @nkeithbarton.

 

When you convert your QuickBooks Online company file to QuickBooks Desktop, you'd receive an email from Intuit informing you to click the task or to-do item. Since you’re unable to locate the To do or Task section, let’s go back to the Gear icon and complete the process.

 

Let's first make sure to use Internet Explorer and this link to start the exporting process: http://qbo.intuit.com/app/exportqbodatatoqbdt. Now, you're ready to start your exporting process.

undefined

 

After that, proceed with the steps below: 

  1. Select Install under ActiveX Control Now.
  2. When it's finished, click Continue.
  3. Choose the data you want to export, then click Continue.
  4. Review the limitations and choose Continue.
  5. Enter your contact info and then click Continue.

Once completed, you'll get an email when your data is ready. Afterward, go directly to Step 4: Finish exporting your data to complete the exporting process: Export your QuickBooks Online data to QuickBooks Desktop.

 

Stay in touch with us here if you have other questions about managing your QuickBooks company file. I'm always here to help. 

IamjuViel
QuickBooks Team

I'm trying to download my data for QB desktop. I've requested the data, received an email saying everything was good and I'm being directed in the email) to...

I want to make sure you're taken care of, @nkeithbarton.

 

Have you tried the resolution I've shared? Were you able to successfully complete the exporting process?

 

Know the Community has your back. I’m also here to lend a helping hand. Have a great day ahead.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us